Delivery Boy
Customer Service
Last Update 6 bulan yang lalu
This can also include future features like:
Adding Delivery Personnel:
- Profile Creation: Set up profiles for each delivery person, including name, contact details, and a unique identifier.
- Login Credentials: Create secure login details for each delivery person to access their own delivery dashboard.
Assigning Orders:
- Order Assignment: Easily assign orders to specific delivery personnel. This can be done manually or automatically, depending on your store’s workflow.
- Real-Time Updates: Delivery personnel receive notifications for new assignments, along with order details and delivery instructions.
Tracking and Location:
- Location Tracking: Track the live location of delivery personnel to monitor progress and ensure timely deliveries.
- Delivery Status Updates: Allow delivery personnel to update order status in real-time (e.g., picked up, en route, delivered).
Delivery Analytics and Performance:
- Performance Metrics: Track metrics like delivery times, number of deliveries completed, and customer ratings.
- Feedback and Ratings: Gather feedback on each delivery to monitor performance and improve service quality.
Earnings and Payment Management:
- Earnings Tracking: For delivery personnel working on a commission basis, track their earnings based on completed deliveries.
- Payout Settings: Configure payment schedules and payout methods for delivery personnel.
Communication Tools:
- In-App Messaging: Enable communication between the delivery personnel and the admin or customer for real-time updates.
- Customer Contact: Provide delivery personnel with limited customer contact information for seamless delivery communication.
These settings streamline the delivery process, improve order tracking, and offer real-time management capabilities for delivery operations.
For more details, visit Launch Gro Store
(https://www.store.launchgro.com).
