Delivery Boy

Customer Service

Last Update 6 bulan yang lalu

The Delivery Boy settings section on Launch Gro Store is designed to manage and configure settings related to delivery personnel who handle order deliveries. This feature is particularly useful for businesses that operate their own delivery team and want to streamline the assignment and tracking of deliveries.


This can also include future features like:


Adding Delivery Personnel:

- Profile Creation: Set up profiles for each delivery person, including name, contact details, and a unique identifier.

- Login Credentials: Create secure login details for each delivery person to access their own delivery dashboard.


Assigning Orders:

- Order Assignment: Easily assign orders to specific delivery personnel. This can be done manually or automatically, depending on your store’s workflow.

- Real-Time Updates: Delivery personnel receive notifications for new assignments, along with order details and delivery instructions.


Tracking and Location:

- Location Tracking: Track the live location of delivery personnel to monitor progress and ensure timely deliveries.

- Delivery Status Updates: Allow delivery personnel to update order status in real-time (e.g., picked up, en route, delivered).


Delivery Analytics and Performance:

- Performance Metrics: Track metrics like delivery times, number of deliveries completed, and customer ratings.

- Feedback and Ratings: Gather feedback on each delivery to monitor performance and improve service quality.


Earnings and Payment Management:

- Earnings Tracking: For delivery personnel working on a commission basis, track their earnings based on completed deliveries.

- Payout Settings: Configure payment schedules and payout methods for delivery personnel.


Communication Tools:

- In-App Messaging: Enable communication between the delivery personnel and the admin or customer for real-time updates.

- Customer Contact: Provide delivery personnel with limited customer contact information for seamless delivery communication.


These settings streamline the delivery process, improve order tracking, and offer real-time management capabilities for delivery operations.


For more details, visit Launch Gro Store

(https://www.store.launchgro.com).


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